Yuma AI is an innovative AI ticket assistant that integrates with help desk software to automate the drafting of responses. They are using ChatGPT and LLMs to automate customer support for their clients, including large Shopify merchants.
Yuma AI’s cloud and AI-based service provides complaint management solutions to their clients. They have received funding and support from companies like Y Combinator and have a strong presence on LinkedIn and Crunchbase. Yuma AI also integrates with platforms like Gorgias to enhance its customer support capabilities.